No organisation can function effectively or to its greatest potential without good communication! Poor communication is everywhere causing misunderstandings, difficulties, issues, factionalisation of teams, poor performance and conflict.
This course will improve the communication in your organisation, increasing the performance and effectiveness of all your staff by giving participants all the practical knowledge, skills and resources they need. No organisation can afford to underestimate the impact of poor communication on staff or performance.
This training takes a practical in depth look at the whole process of communication looking at how communication can break down through misunderstanding and confused messages and the potential repercussions of this happening. Communication will also be looked at on a personal level helping participants understand and improve their own communication and that of others.
Our experienced trainer will give participants the knowledge and understanding they need to improve and develop effective communication in their work place by looking at theory and models of communication such as Transactional Analysis and how to apply them effectively to real life situations and scenarios.
By the end of this training participants will have a sound knowledge of all areas of communication and the problems that can arise. They will also have a tool kit of useful practical strategies, tips and knowledge they will be able to apply to themselves and others.
Trainees will be provided with a comprehensive workbook containing:
If there are other areas you wish to be covered within this training we can tailor our package to meet your needs. Please contact us to discuss your needs further.
The cost of a training session in your own venue starts at £750 for 10 trainees depending on your geographical location. Individual sessions are available from £190. Please contact us for a full quotation.